** Introduction **
This Privacy Policy outlines how your personal information is collected, utilized, and safeguarded when you visit our website or make a purchase from www.svncfoods.com (referred to as the "Site").
** Information We Collect **
When you visit our Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies stored on your device. Additionally, as you navigate the Site, we gather data about the specific web pages or products you view, the websites or search terms that led you to our Site, and how you interact with our Site. This information is referred to as "Device Information."
We collect Device Information using the following technologies:
** Cookies: ** These are data files placed on your device, often containing an anonymous unique identifier. For more information on cookies and how to disable them, please visit http://www.allaboutcookies.org.
** Log Files: ** These record actions on the Site and include data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
** Web Beacons, Tags, and Pixels: ** These are electronic files that capture information about your Site navigation.
Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific details from you, including your name, billing address, shipping address, payment information (such as credit card numbers, debit card numbers, UPI, wallets, etc.), email address, and phone number. We refer to this information as "Order Information."
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
** How We Use Your Personal Information **
We employ the Order Information we collect to:
- Fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and order confirmations.
- Communicate with you.
- Assess our orders for potential risks or fraud.
- Offer information or advertising about our products or services, in accordance with your preferences.
The Device Information we collect helps us evaluate and enhance our Site, screen for potential risk and fraud (specifically your IP address), and produce analytics about how our customers interact with the Site. It is also used to gauge the success of our marketing and advertising campaigns.
** Sharing Your Personal Information **
We share your Personal Information with third parties to assist us in utilizing your Personal Information, as detailed above.
We also employ Google Analytics to gain insights into how our customers use the Site, and you can find more information about how Google utilizes your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
If you wish to opt out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.
Additionally, we may share your Personal Information to adhere to applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to safeguard our rights.
** Behavioral Advertising **
As previously mentioned, we use your Personal Information to offer you targeted advertisements or marketing communications that we believe may interest you. For more information on how targeted advertising works, please visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by utilizing the following links:
- **Facebook:** https://www.facebook.com/settings/?tab=ads
- **Google:** https://www.google.com/settings/ads/anonymous
- **Bing:** https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
** Do Not Track **
Please note that our Site's data collection and usage practices remain unchanged when we receive a "Do Not Track" signal from your browser.
** Your Rights **
If you are a European resident, you possess the right to access the personal information we retain about you and to request the correction, updating, or deletion of your personal information. To exercise this right, please contact us through the contact information provided below.
Moreover, if you are a European resident, please be aware that we process your information to fulfill contracts we may have with you (e.g., when you make an order through the Site) or to pursue our legitimate business interests as mentioned above.
Please note that your information may be transferred outside of Europe, including to Canada and the United States.
** Data Retention **
We retain your Order Information for our records when you place an order through the Site, unless and until you request the deletion of this information.
** Changes **
We may periodically update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
** Contact Us **
For further details about our privacy practices, inquiries, or complaints, please contact us via email at
sales@svncfoods.com
or by mail using the following information:
Sri Venkata Naga Chowdeswari Foods (SVNC Foods) 42/529-16-4-1, SVNC Foods Building, NGO Colony, Kadapa - 516 002, Andhra Pradesh, India